Last Updated: October 2025
Welcome to GoCar Jordan. By accessing or using our website and services, you agree to the following Terms and Conditions. Please read them carefully before booking a vehicle. If you do not agree with these terms, please do not use our services.
1. General Terms
GoCar Jordan provides car hire services across Jordan, including Amman, Petra, Aqaba, Madaba, Suwaymah, and Jerash. Our goal is to offer convenient, secure, and affordable rentals with no deposit and no credit card required. All rentals are subject to availability and confirmation.
2. Eligibility to Rent
To rent a car through GoCar Jordan, you must:
– Be at least 21 years old
– Hold a valid driving license for at least one year
– Provide a valid ID or passport
– Agree to our rental agreement and payment terms
Additional driver requirements or age limits may apply depending on the vehicle type or insurance policy.
3. Booking and Payment
Car bookings can be made online via our website or through our partner agents. Payment can be completed by debit card or in cash upon pickup. We do not require a credit card or deposit for most rentals.
The price shown at the time of booking includes taxes, insurance, and standard mileage unless otherwise specified. Optional extras such as GPS, child seats, or additional coverage may incur additional charges.
4. Confirmation and Modifications
After booking, you will receive a confirmation email with pickup location, contact information, and rental details. You may modify your reservation by contacting our support team at least 24 hours before pickup, subject to availability.
5. Cancellations
Cancellations are free of charge if made at least 48 hours before the scheduled pickup time. Late cancellations or no-shows may result in one day’s rental charge. Please contact us as soon as possible if your travel plans change.
6. Vehicle Pickup and Return
Vehicles must be picked up and returned at the agreed locations and times stated in your booking. Any delays or early returns should be communicated to our team in advance. Returning the car late without prior notice may result in extra daily charges.
Cars must be returned in the same condition as received, with the same fuel level. Cleaning fees may apply if the vehicle is excessively dirty or if smoking occurred inside the car.
7. Insurance Coverage
All rentals include basic insurance coverage. Additional full coverage options are available for extra peace of mind. Insurance does not cover damage caused by reckless driving, off-road use, or violation of traffic laws.
In case of an accident, you must immediately inform both GoCar Jordan and local authorities, providing all necessary documentation and reports.
8. Driver Responsibilities
The renter is fully responsible for the vehicle during the rental period. This includes:
• Safe and lawful use of the vehicle
• Payment of any traffic fines, tolls, or parking fees
• Returning the car on time and in good condition
GoCar Jordan reserves the right to charge the renter for any damage, loss, or misuse not covered by insurance.
9. Fuel Policy
Cars are provided with a specific fuel level, which must be matched upon return. If the car is returned with less fuel, the cost of refueling plus a service fee may apply.
10. Roadside Assistance
24/7 roadside assistance is available throughout Jordan for all rentals. In case of breakdown or emergency, please contact the number provided in your confirmation email.
11. Liability and Limitations
GoCar Jordan is not responsible for indirect losses, missed flights, or hotel reservations caused by traffic delays, weather conditions, or third-party services. Our responsibility is limited to providing the rental vehicle as agreed.
12. Personal Belongings
GoCar Jordan is not liable for personal items left inside the car. Please make sure to remove all your belongings before returning the vehicle.
13. Use of the Vehicle
The rented car must not be used for illegal activities, racing, towing, or transportation of dangerous goods. Taking the vehicle outside Jordan’s borders without prior authorization is strictly prohibited.
14. Privacy and Data Protection
Your personal data is handled in accordance with our Privacy Policy. We only collect the information necessary to process your booking and provide customer support.
15. Changes to Terms
GoCar Jordan reserves the right to update these Terms and Conditions at any time. Any updates will take effect once published on our website, with the “Last Updated” date changed accordingly.
16. Governing Law
These Terms and Conditions are governed by the laws of the Hashemite Kingdom of Jordan. Any disputes arising under these terms shall be resolved under Jordanian jurisdiction.